Bangalore: CapitaLand’s wholly owned lodging business unit, The Ascott Limited (Ascott), bags the biggest awards amongst serviced residence players sweeping three accolades at three consecutive award ceremonies organised by ET Now in association with Stars Of The Industry 
Group.
Citadines OMR Chennai, managed by The Ascott Limited, was awarded ‘Best Hotel Apartment of the Year’ at the ET Now Business Leader of the Year Awards and was the only hospitality brand to be awarded in this forum. The 269-unit apart’hotel that opened in 2017, has consistently been driving service excellence and sustainable hospitality practices.
Mr Richard Barooah, General Manager of Ascott Ireo City Gurugram was awarded the title ‘Hospitality Superstar’ at the Stars of the Industry Awards for his contribution to service excellence in the hospitality industry. While, at the ET Now Seventh World Women Leadership Congress and Awards, Ms Supriya Malhotra, Ascott’s City Manager for Chennai was awarded the ‘Woman Leadership Award for Excellence in Hospitality and Tourism’.
Mr Vincent Miccolis, Ascott’s Regional General Manager for Middle East, Africa, Turkey and India, said: “These awards are an affirmation of our team’s dedication to delivering international standards of accommodation and customer service. I am proud of the India team for garnering such high recognition in these industry awards, where they have been selected by industry professionals. As we expand our footprint in India, we will continue to strive for exemplary service and help our guests feel at home, in any city they choose to stay with us.”
Speaking at the event, Ms Malhotra said: “I am honoured to have been nominated by Ascott for this award and thank the jury for selecting me as the winner to receive this recognition.”
At Ascott staff are encouraged to grow to their fullest potential and continually presented with rotational opportunities, giving them the chance to be exposed to the multi-faceted nature of hospitality operations. Our global training institute, Ascott Centre for Excellence supports staff at every career milestone through targeted developmental that allows them to level up and ease into the dynamic environment of serviced residence management.
In India, Ascott owns and operates the 187-unit Somerset Greenways Chennai and 269-unit Citadines OMR Chennai. The international brand will extend its portfolio in India with two new properties, namely Ascott Ireo City Gurugram and Citadines Paras Square Gurugram that are slated to open in the second half of 2020. In total, Ascott has a portfolio of seven properties across four cities with more than 1,200 units, making it the leading international serviced residence owner-operator in the country.